DeskCrew FrontOffice

Your Competitor
Answers Every Call.
That's Why He's
Busier Than You.

The 9pm call you can't pick up goes to the next shop on Google. That's the leak. So we answer your phone 24/7 on your existing number, chase every estimate until it books, grow your reviews, and text you the dollars recovered every week. You keep working. The phone keeps selling.

Call right now. A receptionist will answer. Pretend your AC just broke.

By calling this number, you agree to receive up to 3 follow up texts from DeskCrew about this request · Msg & data rates may apply · Reply STOP to opt out · Privacy Policy

9:41
DC
New Lead
Phoenix Cooling Co. · 8:14 PM · Sunday
8:14 PM · Sunday
Inbound Call · Answered 24/7
A caller just hit your line.
Caller:Mike R. · (602) 555-0182
Issue:AC not cooling · 2nd floor
Status:URGENT
Picked up in 22s · 8:14 PM
3:12
DC
Incoming · Urgent
Phoenix Cooling Co. · 3:12 AM
3:12 AM · Sunday
Inbound Call · Answered 24/7
Someone just hit your line. It's 3 in the morning.
Caller:Dana T. · (602) 555-0177
Issue:AC dead · 6-month-old baby
Status:URGENT
Picked up in 9 seconds · 3:12 AM
Step 1 of 4 · Following up
Estimate follow-up, done for you
The 88% of leads that go quiet, we chase until they book or say no.
9:41
google.com/maps · Your Company
4.9
★★★★★
21 Google reviews · and counting
Automated · sent after every job
Review request → your customer
"Thanks for having us out today! Mind telling us how we did? Takes 30 seconds: [Google review link]"
Job marked complete · 4:58 PM
EVERY JOB = ONE REQUEST · STARS STACK ON AUTOPILOT
24/7 live
answered in 22s · 9pm Sunday
3 AM call
answered in 9 seconds
New 5-star review
posted · just now
42 hrs
average time a company takes to call back a new lead, per a Harvard Business Review audit of 2,241 US firms
71%
of callers who hit a voicemail call the next shop on the list, per BrightLocal's 2025 customer survey
<60s
DeskCrew response time. Call the demo line below and time it

Don't take our word for it.
Call our receptionist right now.

Marketing companies talk big. This one picks up. So don't take our word either.

This number is answered by the exact same setup we install for HVAC companies, running live 24/7, on a demo company called Phoenix Cooling Co. Call it. Ask about a broken AC. Then watch your phone: 60 seconds after you hang up, you'll receive the lead alert the owner would get. You'll experience both sides in under 2 minutes.

No signup. No form. No salesperson. Just the thing working.

By calling this number, you agree to receive up to 3 follow up texts from DeskCrew about this request · Msg & data rates may apply · Reply STOP to opt out · Privacy Policy

Get the demo texted to you

Enter your number and we'll text you the demo. See both sides.

Thanks. You'll hear from us shortly.

▶ See it in action

Watch 90 seconds. That's all it takes.

A real setup. Real data. No slides. Just the thing working.

How it works

Your front office. 9 roles.

Every shop that's been burned by lead brokers asks the same question: what exactly am I getting? Here's the whole answer. Each one works 24/7, never calls in sick, and costs less than a pizza dinner per month.

Beat every competitor to the customer.
New lead comes in, they hear from you in seconds, not hours. First to reply wins the job.
60 second response
02
Text sent · 8:14 PM
"Hi! This is Phoenix Cooling Co. We saw your call just now. Can we call you right back to get you taken care of?"
Delivered <60s after call
Text sent · 9:47 PM
"Hey! We just missed your call at Phoenix Cooling Co. Can we call you right back? We'd love to help."
Sent <30s after missed call
03
Never lose the customer who hangs up on your voicemail.
The second a call slips through, they get a text, and you keep the job.
Missed-call text-back
06
Know exactly what your phone made you today.
Full daily report at 7pm, plus a weekly text with the estimated revenue recovered. Dollars, not dashboards.
Daily 7pm reportWeekly revenue summary
07
Win the 9pm emergency calls your competitor sends to voicemail.
Calls come in after hours. Yours get answered, qualified, and routed 24/7.
Urgent → your cell
08
Stop losing money to no shows and forgotten appointments.
Day-before reminders keep your calendar full and your trucks moving.
Day before confirm
09
"He's on his way" without you touching the phone.
The customer gets a text with your tech's name and an ETA the moment he heads over. Fewer angry calls asking where you are, fewer empty driveways when you arrive.
Tech name and ETA
The Real Problem

It's not your work.
It's everything around it.

A Harvard Business Review audit of 2,241 companies found the average business takes 42 hours to respond to a new lead, and one in four never responds at all. HVAC is no exception. Not because the owner doesn't care. It's because he's on a roof, in an attic, or driving to the next job. He can't answer the phone and fix the unit at the same time. And every call that hits voicemail is revenue walking out the door.

DeskCrew handles everything between the first ring and the five star review, so you can do the work you're actually good at.

While you slept, it worked.
Phoenix Cooling Co. · Activity Log
Last night
8:14 PM
Mike R.
AC not cooling
Owner notified ✓
9:52 PM
Sandra T.
Estimate follow up
Follow up sent ✓
11:47 PM
James K.
No heat
URGENT · Transferred ✓
6:02 AM
Lupe M.
Maintenance quote
Logged ✓
7:00 AM
·
Daily report sent
Delivered ✓

Your number stays your number.

Your trucks, your ads, your Google listing. Nothing changes. You activate one call forwarding code (takes 2 minutes, we send the exact steps) and your existing number simply starts answering every call. Turn it off anytime with one code.

Your existing number stays the same
Your trucks, ads, Google listing. Everything stays exactly as it is.
One forwarding code, 2 minutes
We send you the exact code to type. That's the whole setup on your end.
Every call answered from that moment on
Turn it off anytime with a single reverse code. No tech needed.
Included, not extra

The work that never touches your desk.

You fill out one form. We do the rest of this so you never have to learn what any of it means.

We register your business with the US carriers. Under your name, not ours.
Every text sent to your customers has to be filed with the carriers under your legal business name and EIN. It is paperwork, it sits in a queue, and it gets rejected over formatting. We file it within one business day of your approval and manage it for as long as you are with us. You never touch it. What you get: texts that land in your customer's inbox instead of getting filtered as spam, sent from your business, not from some stranger's number.
Your receptionist is built for your shop, not from a template.
It answers with your company name, knows the services you actually offer, your service area, your hours, and exactly who to reach when someone calls at 9pm with no cooling. That comes from your intake form, 15 minutes of your time, once. What you get: a caller who hears your business, not a generic script that makes them hang up.
You will know what your phone made you. Nobody else will tell you that.
Every night at 7pm, a report of what came in. Every week, a text with the dollars your phone recovered. Not call counts, not a dashboard you have to log into. Dollars. I looked at seventeen companies selling something in this space. Not one of them sends this.

That is the setup work, and one builder does every bit of it himself before handing you the test results. You get his direct number on day one.

Founding Client Offer · Limited to 5 founding clients

The Founder Rate: $997 setup, $197/mo, locked for as long as you stay

Five founding shops this month pay the founder rate: $997 setup (regular $1,497) and $197 a month locked for as long as you stay (regular $297), in exchange for a case study and testimonial after 30 days. When the five spots fill, the regular rates return.

One rate. No trials that quietly convert. You see it working before you pay a dollar.

Your competitor might be reading this same page right now. The shop that answers first wins the customer, every single time.

You've said it a hundred times: "I'd happily pay for something that works." That's the deal here: we build first, you watch it answer real calls on your number, then you pay.
You pay $0 to start. Nothing until you've watched it work and approved it.

Fill a 15 min intake
$0
We build the whole thing
$0
We run 13 checks on your live desk
$0
You approve → setup unlocks → you go live
$997
DeskCrew Professional
The front office team that pays for itself.
Agencies hide behind dashboards and reports that say nothing. We do the opposite. Build First Guarantee: we build, you watch it work on your real phone, then you pay. And everything we build (scripts, flows, your whole setup) is yours even if you leave.
Setup fee (one time)
$997
Monthly (after setup)
$197/mo

The $197 a month is less than one WEEK of a part time receptionist's pay, for nine roles working around the clock. You've paid "marketing" more than this for a monthly report. This answers your actual phone.

  • You keep your number, your customers notice nothing, except you stop missing them
  • No shared leads, no resold names: we answer your phone and work your customers only
  • Your existing phone number, we answer it
  • Receptionist scripted for your shop, plus carrier registration filed under your business, both handled by me personally
  • All 9 roles built, tested, and live
  • Your web presence handled: a one page site built for you or your existing one overhauled for conversions, plus your Google profile tuned. Yours even if you leave
  • Weekly recovered revenue report, see the dollars, not just the activity
  • Live and answering before your competitor even knows this exists
  • 30 day performance guarantee, cancel anytime, no contract
Claim My Founding Spot → 15-minute intake. I reply within one business day with your build date.

Monthly billing of $197 begins after setup is complete.
No contract. Cancel anytime.

DeskCrew · Monthly Summary
Phoenix Cooling Co.
Jun 1 to Jun 30 · 30 days
Recovered Last 30 Days
+ $18,400
+23% vs. prior month
Calls answered (all hours)214
Estimates closed from follow up31
5 star reviews earned18
Missed calls recovered47

What a full month looks like with DeskCrew. This is what your competitor doesn't have.

Questions? DM us on Instagram @deskcrewsystem or email hello@deskcrewsystem.com

The math

Cheaper than a part time
receptionist. Better results.

Run your own numbers.

You already feel this number every week. This just puts dollars on it.

Drag the slider. This is your leak, sized by your own estimate.

6

That's about 26 missed calls a month. Customer surveys put it at 7 in 10 who hang up and call the next shop on the list. At an $850 average job, that's roughly $15,700 in work walking to whoever answers first. Every month. And if even one of those was a full system replacement, add $4,000 to $6,000 more.

The 7 in 10 figure comes from BrightLocal's 2025 survey of service customers. The $850 ticket is a typical repair call, use yours. The phone rings the same either way. The only variable is who picks it up.

Part time receptionist
$18 to 25k/yr
Marketing agency
$12 to 36k/yr
ServiceTitan
$2.4 to 6k/yr
DeskCrew
$3,361/yr
And a single full system replacement at $4,000 to $6,000 covers your entire first year of DeskCrew. Everything after that is margin on calls you were already getting.

The 30 Day Guarantee

Most companies lock you into a contract and hope it works out. I don't. If your first 30 days live don't catch you at least 3 jobs you'd have otherwise missed, cancel with one message. No contract, nothing owed going forward. I track your numbers from day one, so you'll see exactly what's working, every week. At the founding rate, one caught job pays for the year and then some.

Your desk doesn't go live until it passes all 13 checks.

We run the tests before a single line of your business goes live.

All checks passing 13 / 13 ✓
Answers with YOUR company name
Urgent calls reach your cell
Lead alert on your phone in <60s
Every call logged
Review request fires after each job
STOP opt outs honored instantly
Missed call text fires in <30s
Estimate follow up sequence active
Appointment reminder day before confirmed
After hours dispatch tested live
Weekly report delivered Sunday 5pm
Lead sheet populating correctly
Owner confirms: "That's exactly how we sound"

Questions?

Night and day. Lead brokers sell you a name they sold to four other shops. We don't sell leads at all. We answer your phone and work your customers. Nothing shared, nothing resold, nothing recycled. And your number stays your number.
Don't judge it by our description. Call the demo line right now and hear it yourself: +1 (602) 666-9520. It answers as Phoenix Cooling Co., our demo shop. Ask it anything a real customer would.
No. Your number stays on your trucks, ads, and Google listing. You activate simple call forwarding (2 minutes, we send the steps) and your existing number starts answering 24/7. You can turn it off anytime.
Once you complete your intake form, we build and test everything, then walk you through your finished desk live: your number, your script, real calls answered while you watch. You get 24 hours with it before you decide. Approve, and you go live that same day. Text features (speed to lead, follow ups, review requests) switch on after you approve, as US carrier registration for your business clears, typically within the first week. If you pass, you never pay a cent.
Yes, alongside, not instead. DeskCrew handles what happens before and after the job: the first call, the follow up, the review.
No. Month to month after setup. Cancel anytime with one message.
Every text carries their name, the specific service, and your company name. To your customers it reads like a sharp office. Most just appreciate the fast answer.
Because a receptionist who knows the difference between a capacitor and a compressor closes more calls. We work exclusively with heating, cooling, refrigeration, and ventilation companies. We know the business inside out.
Role 07 handles that: the day before every appointment, your customer gets a confirmation text. Fewer empty driveways, fewer dead hours on the calendar, and the reminder goes out even when you're on a roof.
Tomorrow at 9pm, a homeowner in your service area needs help.

The only question is whether your phone or your competitor's picks up.

You do better work than the shop beating you to the phone. The only thing they have that you don't is someone answering. That's fixable, starting this week.

The next call you'd have missed? Your crew just caught it.

Claim My Founding Spot →

Still thinking? Call the demo line: +1 (602) 666-9520

By calling this number, you agree to receive up to 3 follow up texts from DeskCrew about this request · Msg & data rates may apply · Reply STOP to opt out · Privacy Policy

"

DeskCrew is one builder, not a sales floor. I build, test, and monitor every install myself, and I answer my own DMs, fast. No sales calls, ever: hear the demo line, read this page, and text me your questions. Marcus